Some Samsung smart fridges stopped working on Tuesday due to a firmware update.
Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, said that most of the affected devices were four-door fridges from 2024 or later.
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- 6 days
A thermostat, a compressor and two heat exchangers.
We solved this problem decades ago.
- 6 days
Had a freezer fixed on warranty recently. What needed replacing? An electric heater. Yes the freezer has a heater in it!
(It’s for the anti frost feature.)
- Corhen@lemmy.worldEnglish5 days
Yea, actually quite important: need to make sure the cooling element doesn’t get covered in ice, which tanks performance.
- Archangel1313@lemmy.caEnglish6 days
Remember when there was just a little dial in the top of the fridge, that you turn, from “cold” to “colder”? Yeah. That’s really all that’s required. Fancier fridges had more than one dial, that controlled individual compartments, like your crisper drawers.
6 daysI’m pretty sure technology connections has spent an hour explaining why that’s sub-optimal while also explaining the refrigerant cycle for the 10th time.
- Eheran@lemmy.worldEnglish6 days
But it was so great… Seriously these people have no idea what they are talking about. Sure it worked. And they also broke, last time I had to fix an old style thermostat is many years ago luckily.
- Echo Dot@feddit.ukEnglish7 days
Given the fact my fridge regularly freezes my water, I’m reasonably confident that the bimetallic strip would possibly do a better job.
- Spice Hoarder@lemmy.zipEnglish6 days
Imagin not understanding material science and thinking it’s a sort of slam dunk.
- foo@feddit.ukEnglish7 days
There’s plenty of middle ground. We had integrated circuits embedded in circuit boards for a long time before re-programmable chips started appearing, and those ones certainly didn’t connect to the Internet and brick themselves.
- Omgpwnies@lemmy.worldEnglish6 days
PICs are cheaper than discrete ICs, even if they’re programmed only once and shipped. This is why you’ll see mainboards with un-populated sections - the processor has a software build that either excludes the un-populated parts or is designed to detect and ignore them. A discrete IC would need far more engineering to be able to selectively ignore, or each model would need it’s own discrete IC.
- foo@feddit.ukEnglish6 days
If by discrete ICs you mean custom logic baked into silicon, yes that’s always been expensive. I was referring to off-the-shelf ICs that cost pennies, which used to be orders of magnitude cheaper even than PICs (in the days before Internet connected fridges).
Before the term software engineer was commonplace, electronic engineers used design circuits around off-the-shelf components, like the venerable TI 555 timer or op-amps, and design a circuit around them. To do it they’d need the datasheets (https://www.ti.com/lit/ds/symlink/lm555.pdf). Hobbyists and aspiring young engineers would buy books like this: (https://www.computinghistory.org.uk/det/14021/IC-555-Projects/), which were like O’Reilly cookbooks for electronics circuits. The equipment to program a PIC used to be way beyond the reach of hobbyists, and wasn’t necessary for manufacturers producing simple control circuits. If you look at circuitboards from that time you’ll see some ICs with pins that aren’t connected to anything because those just weren’t needed for the circuit, much like you describe the empty sockets in modern boards.
It absolutely was possible in the pre-Internet days to design a fully functional fridge, and more, without writing code of any kind, and it was cheap too.
I think from context they mean auto pushing firmware over the Internet.
- skisnow@lemmy.caEnglish6 days
I had a Samsung fridge-freezer from around 2012, and it developed a fault where it would stop trying to be cold after two days. The engineer diagnosed a faulty motherboard and wanted about 1/3rd the cost of a new fridge to fit a new one, so instead I fixed it with a timer plug that switched it off and on again every day at 3:15am
- Hawk@lemmy.dbzer0.comEnglish6 days
The can perfectly design these devices to work even when the “smart” part is bricked.
This is just hostile design to steal your data, just keep this shit out of the house.
- BitsAndBites@lemmy.worldEnglish6 days
Samsung should be responsible for reimbursing everyone for the value of their spoiled food.
- HugeNerd@lemmy.caEnglish7 days
It’s a fridge. It doesn’t even need an 8 bit microcontroller from the 1970s.
- 7 days
My washing machine keeps asking to be connected to the WiFi. 2 years I’ve been ignoring it, which has been very convenient. I think it just wants to watch porn.
I caught my mother’s dehumidifier connecting to WiFi to watch porn. The damn thing was actually dripping wet.
- 6 days
Was it a dehumidifier by marriage? A step dehumidifier is quite the thing apparently.
GideonD
No, but it sits right next to a washing machine. I’m surprised it wasn’t stuck inside with its bottom sticking out.
- Peacepath@lemmy.worldEnglish7 days
Imagine if you could make it watch advertising for your earnings… But yes, it would need the softwares belong to you, rather than to the washing machine’s maker…
it does, for massive user convenience. however, the more you add, the less convenience is gained from each addition, sort of like a law of diminishing returns-type thing.
- HugeNerd@lemmy.caEnglish7 days
What convenience? You open the door, a light goes on, it is cold or freezing cold inside depending on the door.
The end.
My parent’s McClary fridge from the 1960s still runs on the original refrigerant.
Don’t tell me about energy efficiency when
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We are awash in renewable electricity
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Building new fridges every five years filled with e-waste running garbage software requiring a networking infrastructure on top of it surely used a few joules as well.
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It’s not in a landfill.
I can’t wait for the global energy crash, maybe we’ll be calmer and wiser when gas is 100$/liter.
for one, beeping after you leave the door open for 30 seconds. considering the longevity of a fridge, adding a microcontroller that does that is more environmentally friendly.
- DeadDigger@lemmy.zipEnglish5 days
A NE555 runs out of sync very fast, so it is not that usable as a clock long term. If you want that you would need further components you don’t need for a paduk MCU which is like 3 cents
- Asfalttikyntaja@sopuli.xyzEnglish6 days
No I don’t. I can use common door switch and a time relay for that, which triggers buzzer. It cost a lot more than microcontroller, but you can do it.
and why’d you do that when you can save money and get a microcontroller instead?
- 7 days
beeping after you leave the door open for a few minutes, also electricity is over a quarter a kilowatt hour some places.
- ArcaneSlime@lemmy.dbzer0.comEnglish7 days
Y’all just leaving fridges open all day where you are? In my neck of the woods “Stop staring and pick something, you’re letting all the cold out.”
- ArcaneSlime@lemmy.dbzer0.comEnglish7 days
Well
A) Close it properly then. We have one of those at work, old worn out gaskets, fridge pops open when you close the top freezer, and somehow we can manage to figure out how to close it back up every time.
B) Replace your gaskets.
- 6 days
a microcontroller, couple sensors, and a speaker are cheaper
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My washer/dryer is “smart” and there’s no convenience there at all, honestly. It argues with me, it sits and flashes suggestions freezing the entire interface, it decides to just not do things at times. It’s hella annoying.
- FjordDan@lemmy.zipEnglish7 days
Digital display for thermostat/thermometer is nice.
Party Mode is convenient when adding large amounts of beverages (or leftovers) as it temporarily changes the compressor setpoint/cycle for a couple of hours in expectation of heavy usage.
Night mode / vacation mode can similarly change the compressor working profile to be either more quiet or energy efficient at times when it’s not expecting the door to open for extended periods of time.
None of these are essential features of a fridge, but they can be convenient.
- SaveTheTuaHawk@lemmy.caEnglish6 days
all that is regulated by a simple thermostat, since the 1960s.
more quiet or energy efficient at times when it’s not expecting the door to open for extended periods of time
This happens at night anyway, and the thermostat controlling the compressor only works when required. You think analog fridges just run constantly?
Consumers have a screen and fake tech fetish.
Some things off the top of my head are:
- you could set the temperature to a number of degrees via a numerical display, which would be much harder to implement without a microcontroller.
- maybe you could have PID control over the compressor rather than bang-bang control, so the temperature would be more stable.
- these days, a bimetallic strip costs more than a microcontroller and a chip thermometer, despite the chip being much more accurate.
All of this only requires a really dumb microcontroller, though, not one with networking. I don’t see how that could be useful until your fridge could magically track what it contains so you could ask it if you needed to buy stuff while you were shopping. I don’t think we have the technology for that yet.
- Zanacross@lemmy.worldEnglish7 days
I think we probably do have the tech to track what’s in the fridge but we’d need a camera and some kind of ai watching it always…
Image recognition will be able to figure out the obvious items, and hopefully the expiration dates, too, but it’s not going to be able to figure out that opaque containers are nearly empty or identify leftovers in tupperware. It’s also probably going to be unable to identify when loose produce is past its best unless it’s extremely rotten.
beeping after the fridge hasn’t been closed for a while, or controlling the temperature, or turn on the lights when the door is open.
- WIZARD POPE💫@lemmy.worldEnglish7 days
Yeah that can moatly be done without one. The beeping maybe not but the temp and lights can be done completely analog. Our old fridge literally had a push switch that turned off the light when closed (20yr old fridge)
- ZILtoid1991@lemmy.worldEnglish7 days
It can use a 32 bit microcontroller, like mine does, but it only has some pretty basic functionality like setting temperature and shutting down the fans if door opened. Anything beyond that is just overengineering.
- 6 days
Why are people still buying Samsung and LG appliances? After my 1st Samsung stove died just over a year, I learned my lesson. Wake up consumers and quit spending money on garbage!!
I’ll do it on your behalf so that it’s used, but that you don’t have to say you used an emoji.
🤡
Thanks! Handshake Emoji
Oh, and don’t go through my history, I think I used an Emoji somewhere.
Lock me up. Try it.
- Lushed_Lungfish@lemmy.caEnglish7 days
And here I am using the same fridge that’s been going since before the end of the Cold War.
- 7 days
Old fridges do last longer, but from what I understand they use significantly more energy to run.
- innermachine@lemmy.worldEnglish7 days
Half of my homes appliances are from the 70s/80s, and a handful are modern. Can u guess which ones are breaking? Fuck I will NEVER get rid of my cooktop and oven they are older than me and will likely outlive me still !
- jpreston2005@lemmy.worldEnglish7 days
Y’all remember when Windows updated their OS and all computers without enough memory to run it were bricked?
Because we didn’t throw a fit then, when a company’s update destroyed our possessions, now we’re getting more of it.
This could actually just be more modes of planned obsolescence.
- JcbAzPx@lemmy.worldEnglish6 days
Or Apple deliberately slowing down old iPhones to get people to buy new ones.
- 6 days
Uhhhhhhh too many times to count, yeah. Which incident are you referring to?
- jpreston2005@lemmy.worldEnglish6 days
The one that took my beloved living room streaming laptop 😭 fucking windows
if Linux was more accessible to someone like me, I’d do that shit in a heartbeat. (what I mean by that is I want to download a “Linux Wizard” program, that automatically saves all my shit, installs a super easy/stable Linux version, then deletes windows, then restarts my computer and BAM! you’re good to go!)
- 6 days
“automatically saves all my shit” - define “all”? If truly EVERYTHING, you would need at least as much free space as already used, + some for the OS
“installs” - well, that’s possible and has been done before, it’s just that nobody bothers anymore because it’s complicated, also because that implies automatic partitioning and bootloading which often sucks at least on Linux land
“easy/stable Linux” - well, if by “easy” you mean “it will never ever ever 4-th wall break and demonstrate that a computer isn’t a Netflix vending machine” then none. Unlike on Windows, the 4-th wall breaks are meaningful, however. On Windows it just tells you “lol this won’t work, you suck, go reinstall”.
- jpreston2005@lemmy.worldEnglish5 days
OK so I have a nice External harddrive with enough terabytes of free space to save my stuff, then what do I do? Download a Linux installer, delete Windows (somehow), Load Bootscreen(assuming I still can after I delete Windows), and type in “Run Linux Installer?” is it that about the gist of it?
- 5 days
Start from the installation media and overwrite Windows. As far as I am aware, you can’t really “delete Windows”, not from itself at least. No idea what you meant by “bootscreen”.
If you want, I can hop on an instant messenger and (attempt to) help you.
Time for me to get on my Samsung soapbox, and it is for an entirely different reason but very relevant for why you shouldn’t buy a Samsung appliance!
Never. I repeat NEVER, buy a Samsung home appliance. For this reason ONLY. Especially when it comes to food preservation… or simply keeping food cold.
Here is the thing. Samsung will not let approved service repair companies stock parts. I repeat, WILL NOT LET APPROVED SERVICE REPAIR COMPANIES STOCK PARTS. So if you buy a Samsung refrigerator through Home Depot… and it breaks under warranty… you will get an apologetic service technician that will confirm that your appliance is broken.
Great!… I already knew that. That’s why all of my perishables are starting to smell funny. The service person feels bad for you but they don’t have the part to fix your appliance. They can order the part within 24 hours and be back this time tomorrow. Did you already have to take the day off work for the 6 hour service window???
Well this is all super annoying especially if you bought the EXTRA large capacity refrigerator and freezer… that NO ONE has enough coolers and ice to preserve…
Okay, so the service person orders the part and, dang… that wasn’t the problem!
Weird, Okay so NOW the service person will order the more expensive part that is actually the problem. All of the ice in the cooler has melted. All of your cooler food has spoiled.
The refrigerator THREE DAYS LATER is now fixed. F#*k Samsung appliances. And this is the annoying part about all their 5 star reviews. Yeah they look nice when you give them their stars but their reliability is GARBAGE!!!
If an “appliance company” will not let service people stock parts… for the love of god DON’T BUY IT.
Lastly… Samsung ice makers ARE THE WORST!!! You will only have REGRETS. REALLY!!!
- ɔiƚoxɘup@infosec.pubEnglish6 days
LMGTFY https://image-us.samsung.com/SamsungUS/tv-ci-site-resources/Five+Star+Service+Center.pdf
Samsung Parts Order Access: Authorized FSSC’s have access to Samsung internal parts ordering system that includes free shipping for quick and easy repairs when needed.
- Eheran@lemmy.worldEnglish6 days
It says nothing about this. Google yields no results either. I doubt it is true. Perhaps the technician said it, that does not mean it is correct. After all, why should that person spend money to have stock items when they can just blame Samsung for having to order stuff? Not to mention the initial wrong diagnosis that does not exactly make this person trustworthy.
“Mourn” is a strong word here, but also, this is why you don’t connect your fridge to the internet…
- mechoman444@lemmy.worldEnglish7 days
Appliance repair guy here and I have only one thing to say: 😂😂😂😂😂😂😂
- racemaniac@lemmy.dbzer0.comEnglish7 days
Just wondering, is it confirmed that food actually spoiled? Because making the actual cooling dependent on smart functionality seems incredibly stupid. I assumed it would just be all the smart features that stopped working, but if it couldn’t even cool anymore… woooow XD.
Looks like it. Also seems confined to just Korea. The cooling itself was affected.
“[T]he refrigeration and refrigeration functions themselves did not work normally, so all the food in the refrigerator had to be disposed of,” one user wrote, per a translation.
- billwashere@lemmy.worldEnglish7 days
I mean I can sorta understand some convenience functions but it oughta have some default setting it falls back to. Especially temperature settings.
I do have a Samsung fridge but nothing that fancy. I mean I tried to get it to trigger an Alexa routine to play a message when the door opened but that didn’t work. Alexa saying “Close the door fatty, you’re not really hungry” could have been motivational.
- racemaniac@lemmy.dbzer0.comEnglish7 days
You know, there are plenty of cheap window sensors you could just as well attach to your fridge door to achieve this XD.
- billwashere@lemmy.worldEnglish6 days
Yeah I have built little wireless sensors using ESPHome. I figured this way I could just make it work with software since it was essentially for a joke and not really important.
The only thing I really use the connectivity for is to let me know when someone left the fridge door open. Which unfortunately happens a lot.
