Exactly this, it’s just more convenient even if you are doing more of the work youself

Your that Lidl has a separate shelf is fair enough, they are a bad example. However, you still are rushing to put things back in the basket and, like you mention, depending on scan order making sure things don’t get broken is annoying. Also, other supermarkets do not have that separate space so you still are rushing to put your stuff in bags.

Ultimately, you still can’t take your time like you can with the self checkout. You just go up, scan stuff, then put everything away.

I always use the self checkout. I prefer to do it all myself in my own time, in my own way, without needing to interact with someone. I hate being rushed to shove stuff into my bags (looking at you Lidl).

I appreciate the argument that it might allow stores to reduce staff but I does create jobs for mechanics to fix these things and for people to design and manufacture them. Maybe it does work out to the same number added as removed but it does offset that somewhat. Until they can get robots to stack the shelves there will always be people working in supermarkets