From 2024, but funny to read…
What makes this situation so ridiculous is that while we’re all watching for scammers attempting to imitate legitimate organisations, FedEx is out there imitating scammers!
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- sanpo@sopuli.xyzEnglish11 days
Yeah. Recently I was expecting a message from a bank, finally I got a call… from a chatbot claiming it has an important message for me, but first I have to give it my private info to verify myself and there’s no way to validate the call is legit first.
When I complained to the bank they just told me I shouldn’t worry, they made the call so it’s perfectly safe and there’s nothing to worry about…
11 daysMy banking app has a “is <bank> calling?” button, which is pretty neat. The button is highlighted whenever I open the banking app whilst on a phone call, presumably as a subtle anti-scammer warning.
e: spelling
- Buckshot@programming.devEnglish11 days
My bank has the inverse as well. If i open the app while on a call there’s a huge banner across the top stating they are not calling me.
- 11 days
Always call back. A legitimate bank will say that its no problem to call them back. Never give any personal details over the phone unless you made the call yourself.
- 11 days
Is this for real? I would’ve automatically deleted and reported it as spam lol.
- Addv4@lemmy.worldEnglish11 days
Yep. Accidentally imported some parts for my car (thought they were in the states, but no, China), got a random message about duty fees. I initially thought it was a scam, but got another, so I followed the link on a safe device (laptop running Linux). It gave a valid address from the shipping company with details that verified my order, so I had to pay or it wouldn’t be delivered. Very annoying, should have been told earlier that I needed to pay duties/tariffs so I could plan accordingly.
- Mika@piefed.caEnglish11 days
Wait this user story doesn’t say why it’s not a scam - you followed a link instead of calling the company and asking wtf is going on.
- Addv4@lemmy.worldEnglish6 days
It’s not a scam, it’s a link from FedEx (or in my case UPS) to pay tariff and duty charges. Believe you me, I triple checked the whole thing and made sure it was legit before I even considered paying for it. If you are shipping an item directly from outside the US, a lot of times those charges are left for you to deal with (resellers on eBay or Amazon for stuff from China would pay for those in advance, which is why it’s not always normal). It’s a bigger thing than it used to be, because it used to be that if the value of an item was less than $800 (I believe, it’s been a min), there wouldn’t be duties on it unless it was a big item or some other unusual circumstances. However, Trump screwed that up with the tariff changes, so extra charges are collected by the shipping company directly. The problem is that I wasn’t warned ahead of time (I thought it was coming from the Philippines so the charges wouldn’t be a thing), and that seems to be increasingly the norm for ordering directly from the manufacturer, given soo many are in China or countries we have decided it is a “good” idea to impose tariffs on (which the customer has to pay).
